How do you add a credit to accounts?

[PhysioTom]

Hi there,

My receptionist needs to credit one of our clients invoices.

How can she do this as we need to reimburse one of clients by 20% due to her not putting through the promo charge rate that we've been running over the past week by accident.

Thanks for any help on the matter

Tom

[chocokate]

you can raise credits by putting a negative amount in the 'units' on the raise a charge. Trouble is you cannot allocate this!!  any ideas on that bit let me know

[PhysioTom]

you can raise credits by putting a negative amount in the 'units' on the raise a charge. Trouble is you cannot allocate this!!  any ideas on that bit let me know

Thanks Kate

I realised soon after that you raised negative charges for discounts and credits, and neg payments for refunds - I think she spoke to someone about it all. I should have updated this post but only got notified a short while back