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September 08, 2010, 09:21:21 AM
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Author Topic: telephone conversations  (Read 177 times)
markquadzilla
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« on: May 04, 2010, 01:36:41 PM »
hi all

is it possible after having a telephone conversation with a patient to ad/document this to their treatment episode/notes.

at present i have been recording all scheduled and unschedule calls with patients as a consultations. which is ok, but does cause some confusion, as i don't charge for the calls, and it is not necessary to show when printing out notes
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Susan
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« Reply #1 on: May 30, 2010, 06:21:55 PM »
Hi there
I would also like to know how to do this- I have various letters and calls coming in and I'm not sure where to record them
thanks
Susan
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PhysioTom
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« Reply #2 on: June 01, 2010, 08:08:53 AM »
When I asked, I was told that the best place to record this is from the activities menu (at the top) and use "client contact note" as the way forward. Hope this helps.
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Susan
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« Reply #3 on: June 01, 2010, 12:18:48 PM »
Thanks- will give it a go later
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